Water Quality Complaints Down 32 Percent According to Annual Report

With Bay Area residents spending more time at home as a result of shelter-in-place orders, residential customers are increasing their water usage at a time when satisfaction with the SFPUC’s water quality continues to improve significantly. Concerns about the SFPUC’s water quality decreased by 32 percent in 2019 when compared to 2018, according to the…

SFPUC Staff Continue to Get the Lead Out

The water that the SFPUC delivers to customers is lead-free. There is no lead in San Francisco’s distribution lines, and all lead service lines from the distribution system were removed in the 1980s. Since then, whenever a previously unidentified lead service line is found during the course of construction or maintenance work, it is quickly…