How to Save Water While Sheltering-in-Place

All of California is faced with the same dilemma – residents are sheltering in place. One may ask how they can conserve resources and maintain more efficient water use while spending more and more time indoors. Here are just a few ways to conserve water: Washing hands often per the CDC’s recommendations. When scrubbing hands…

Why Beatriz Flórez Huertas Raised Her Hand for Her Community

For two weeks, SFPUC Public Information Officer Beatriz Flórez Huertas found herself in a new work environment. She was assigned to report into the City’s Emergency Operations Center (EOC) to respond to the COVID-19 crisis.  Flórez Huertas shared that when the call for Spanish translators was requested, she immediately raised her hand. It was the reason why she…

Rain or Shine: Sewer Crews Continue Necessary Repairs and Maintenance Work

The SFPUC is focused on the health of its workforce, especially those out in the field, with continued delivery of critical water, power and sewer services. And even during the COVID-19 crisis, the SFPUC’s mission remains. While everyone is sheltering in place, the SFPUC’s sewer crews are at work maintaining, repairing and upgrading essential infrastructure, and…

SFPUC Crews Continue Essential Roles to Repair Water Main Breaks

Day or night, holiday or weekday, and even throughout the current COVID-19 crisis, SFPUC crews continue their essential roles to fix water main breaks. Ensuring thousands of people receive high-quality drinking water is a nonstop operation. Here’s a snap shot of what the SFPUC’s crews do every day — to make sure customers have the…

SFPUC Customer Service Continues to Serve Customers with Hearts and Hands

Every unit of the SFPUC’s Customer Service Bureau (CSB) is working with a skeleton crew in order maintain social distancing and to keep employees safe. This is part of the “new normal” and includes: Eliminating counter services at 525 Golden Gate Avenue as the building is closed to the public.Having 50% of staff work remotely.Canceling…