Being in a crisis response role has been challenging, but fun for Sheena Johnson. In the 12 years Johnson has been working for the City and County of San Francisco, she never expected to have something like COVID-19 happen so unexpectedly. “San Francisco has a history of earthquakes so I always figured it would be…
Category: Community
How SFPUC’s Payroll Team Helps Employees Feel More “Normal”
COVID-19 has paused the world for many people. Milestones, celebrations, education, and work have all become a bit different these last few months. Through it all, there are individuals at the SFPUC who have tried to make it more “normal” for their colleagues. The SFPUC’s Payroll Team has supported COVID-19 response by making sure the…
How Tran Nguyen’s First Six Months at the SFPUC Have Been Full of Purpose and Mission
It had been less than three months since Tran Nguyen’s first day at the SFPUC when the COVID-19 pandemic impacted the Bay Area. Nguyen, SFPUC Internal Communications Specialist, has always seen her professional journey as one with mission and purpose. When the shelter-in-place order went into effect, Nguyen wondered if her years of experience in healthcare and employee communications…
Water Quality Complaints Down 32 Percent According to Annual Report
With Bay Area residents spending more time at home as a result of shelter-in-place orders, residential customers are increasing their water usage at a time when satisfaction with the SFPUC’s water quality continues to improve significantly. Concerns about the SFPUC’s water quality decreased by 32 percent in 2019 when compared to 2018, according to the…
It’s All in the Details for Stephanie Murti
Stephanie Murti had only been at the SFPUC for three weeks when Mayor London Breed declared a state of emergency in response to the coronavirus pandemic. In less than a month, Murti went from new employee orientation to becoming Planning Section Chief of the agency’s Department Operations Center (DOC). Talk about whiplash. Fortunately for Murti, serving in this role is not all that different from what she was…
What Ani Baghdassarian’s Disaster Service Worker Assignment at a City Hotel Site Was Like
Ani Baghdassarian has long mastered the art of project management. Throughout her career, Baghdassarian has helped her teams secure the resources they need for projects. Recently, Baghdassarian served as a Disaster Service Worker (DSW) at one of the City’s hotel sites. In some ways, her temporary DSW role was similar to her normal job, an…